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Shipping Policy
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Shipping Time
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Most KokoMart orders ship within 3-4 business days after you place them.
Allow additional time for the postal service before you actually receive your order.
If a product suddenly becomes back-ordered, we'll let you know by email to let you
decide whether or not to wait for the product to be re-stocked.
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Shipping Methods
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We use US Priority Mail or First Class (depending on size)for all orders within the domestic US.
For non-US orders, we ship via Global Priority Mail.
Note that gorilla art prints and posters require special packaging and hence may
be shipped separately.
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Shipping Charges
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Shipping (and handling) charges for individual products range from $2.50 (for paperback books and jewelry)
to $4-5 (for t-shirts and videos) to about $10 for larger and more expensive products
(such as gorilla art prints). Charges increase with the size of the order.
For Non-US Orders, an additional shipping/handling charge of $15 is applied.
(Note: there may be an additional country-specific customs charge for pickup.)
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Email KokoMart questions to service@koko.org
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